Programme Index
National Insurance Academy, Pune | HRM & Organisational Behaviour

P878 | Managerial Effectiveness (Non-Life)

Academic Year 2026-2027

Duration
3 Days
Scheduled Dates
16 Nov 2026 - 18 Nov 2026

Background

Managerial effectiveness is the extent to which an official achieves the output requirements of the organization by using and implementing his or her managerial skills and strategies through his work force, peer groups and subordinates. Middle-level executives in non-life insurance companies play a pivotal role in bridging strategic directives from senior management with operational execution at the ground level. Their effectiveness directly impacts organizational performance, customer satisfaction, and regulatory compliance. However, the dynamic nature of the insurance industry—marked by evolving customer expectations, technological disruptions, and stringent regulatory frameworks—demands that managers continuously enhance their leadership, decision-making, and people management skills.

Learning Objectives

  • Update with the latest trends and developments in the insurance industry.
  • Strengthen managerial competencies required for effective leadership.
  • Enhance decision-making and problem-solving abilities.
  • Improve communication, negotiation, and conflict resolution skills.
  • Foster team building to drive performance.
  • Equip managers with tools for effective time and resource management.

Key Contents

  • Current Economic Scenario and its implications for Non-Life Insurance Industry
  • Understanding market trends and regulatory changes
  • Determinants of Managerial Effectiveness
  • Customer Centricity
  • Problem-Solving and Decision-Making
  • Emotional Intelligence
  • Conflict Resolution
  • Team Building
  • Performance Management
  • Leadership and People Management skills
  • Time Management and Prioritization

Who Should Attend

  • Scale II, III and IV Officers of Non-Life Insurance Companies
National Insurance Academy
25, Balewadi, Baner Road, NIA P.O., Pune 411 045 India
+91-20-27204053  |  programoffice@niapune.org.in
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