Programme Index
National Insurance Academy, Pune | General Management Programmes

P830 | Competency Development Programme for ADMs/DMs (LIC)

Academic Year 2026-2027

Duration
5 Days
Scheduled Dates
25 May 2026 - 29 May 2026
20 Jul 2026 - 24 Jul 2026
26 Oct 2026 - 30 Oct 2026
04 Jan 2027 - 08 Jan 2027
15 Feb 2027 - 19 Feb 2027

Background

Transition from officer cadre to managerial cadre marks a beginning of sea change in the knowledge, skill, and attitude of a person.

Managers have to be effective as they are responsible for the timely results and timely performance of their teams which in turn ultimately decides the effectiveness of the Organisation. The New Age Technology, the highly competitive market, the customer centricity and the rapidly increasing customer expectations compel today's managers to imbibe new managerial skills.

To be an effective manager one must develop an effective style of leadership. He/she must explore and identify the hidden potential that lies within him/herself and in his/her teammates. Innovation and speed in decision-making and providing prompt customer services is going to be the game changer, which will ultimately determine who will be the Market Leader tomorrow. The ability to produce and nurture a High Performing and Self-motivated Team is a key determinant for becoming an effective manager.

Learning Objectives

  • Keep themselves abreast of the latest trends and developments in the business environment.
  • Understand the key determinants of managerial positions.
  • Appreciate the role of a manager.
  • Identify individual leadership styles.
  • Acquire and develop required leadership skills.
  • Facilitate teamwork and better coordination among individuals and different departments.
  • Build high morale of their teams and raise productivity.
  • Make optimum use of the available resources.

Key Contents

  • Current Economic Scenario and its implications for Life Insurance Industry
  • Role of a manager and determinants of managerial effectiveness
  • Role of individuals & Team Building
  • Leadership Skills
  • LIC Post IPO - Challenges & Opportunities
  • verview of ERM & BCP
  • Latest CRM Initiatives
  • Managing Self
  • Empowerment and Delegation
  • Problem Solving & Decision Making
  • Effective Communication Skills & Meetings Management
  • Conflict management & Negotiation Skills
  • Business Ethics, Business Etiquette & Corporate Governance
  • IRDAI regulations
  • AFP & Fraud Mitigation
  • Knowing Your Organisation
  • Financial & Investment Awareness
  • Life Insurance Marketing- Trends and Tools with Practical Aspects
  • Use of Digital Apps in Marketing
  • MS Excel Hands-on
  • pportunities in G & U Segment
  • Personal Financial Planning as a Marketing Tool

Who Should Attend

  • ADMs/DMs in BO/DO/ZO/CO with at least 4 years residual service to be nominated by respective Zonal and CO HRD departments.
  • Trainees nominated for this programme in the last two years should not be renominated.
National Insurance Academy
25, Balewadi, Baner Road, NIA P.O., Pune 411 045 India
+91-20-27204053  |  programoffice@niapune.org.in
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