National Insurance Academy, Pune|General Management Programmes
P828 | Training programme on Communication & Presentation Skills (for BMs / SBMs) (LIC)
Academic Year 2026-2027
Duration
3Days
Scheduled Dates
25 May 2026 - 27 May 2026
08 Jul 2026 - 10 Jul 2026
21 Sep 2026 - 23 Sep 2026
21 Oct 2026 - 23 Oct 2026
23 Nov 2026 - 25 Nov 2026
08 Feb 2027 - 10 Feb 2027
Background
Communication is a basic activity in life. The world today thrives on communication at all levels of existence. Effective Communication holds the key to success for any modern business as its operations grow and become increasingly competitive and complex. Presentations are means of effective communication. The importance of communication in the Insurance Industry is extremely important as the business is all about selling of an intangible product. Therefore, it is imperative to equip the Marketing Personnel of Insurance Industry with effective personal communication and presentation skills.
It is expected that after attending this programme, the Managers shall up-grade their communication skills and shed their inhibitions and negativity. They are also expected to identify, build and improve upon their professional image, enhance awareness towards their role in the Organisation and also overcome the barriers in communication. This course will help the Managers to become aware of their current level of communication and presentation skills while providing practice to develop more effective skills to present themselves better. It would also help them to overcome stage-fright and nervousness while facing a large audience. Digital communication has assumed high importance, especially during the pandemic and this will continue in the post-pandemic world. This course gives a roadmap so that the Managers can effectively use all forms of digital communication.
Learning Objectives
To provide an overview of Communication and the basic process of Communication
To train the participants with Verbal and non-Verbal Communication Techniques
To develop Confident Body Language
To overcome the hindrances to Effective Communication
To introduce the participants to effective Presentation Techniques
To provide Self Awareness to the trainees in terms of understanding the difficulties faced by them while making presentations.
To equip participants in Negotiation Skills
To develop participants in building Effective Interpersonal Relations
To drive home the importance of Personal Grooming and Business Etiquettes
Using Digital media for communications
Key Contents
Basics of Communication - Verbal & Non-verbal Communication
Emotional Intelligence - Ethical Communication
Marketing Communication - Digital Communication skills
Listening Skills - Questioning skills
Interpersonal Communication - Feedback skills
Negotiation Skills - Managing Meetings
Effective Presentation Skills - Business Grooming
Assertive & Positive Communication - Business/Net Etiquette
Leveraging Social Media
Who Should Attend
BMs/SBMs (In-charges) from SO/BO. Nominations to be done by respective ZO HRD.
Trainees nominated for this programme in the last two years should not be renominated.