Programme Index
National Insurance Academy, Pune | HRM & Organisational Behaviour

P806 | Executive Development Programme (Life)

Academic Year 2026-2027

Duration
3 Days
Scheduled Dates
29 Jun 2026 - 01 Jul 2026
02 Nov 2026 - 04 Nov 2026
24 Feb 2027 - 26 Feb 2027

Background

The fast-paced changes in the Insurance & Financial world are redefining the way business need to be managed. Digitalisation, changing customer behaviour, demographic & environmental factors along with stiff competition guide the business strategies now.

This also mandates the continuous relearning & upskilling of our frontline executives to handle the developing challenges effectively and keep the organization on the growth trajectory.

Learning & Development plays a crucial role in keeping the executives relevant and connected to the changing realities. Their all-round training on Attitude, Skills &Knowledge (ASK) will be essential for enhancing their executive capabilities & effectiveness.

Learning Objectives

  • To increase awareness of our frontline executives with the latest trends in Insurance Markets
  • To make them aware of current & future challenges in Customer Servicing
  • To reinforce the need of continuous knowledge updation
  • To help the executives in self-awareness & development
  • To make them future ready with medium- & long-term perspectives

Key Contents

  • Emerging Trends in Life Insurance Industry
  • Macroeconomic & Micro economic environment
  • Personality Development - Managing Self
  • Financial Markets (Stock Market etc.)
  • Managing Personal Finance
  • Leadership Skills - Conflict Resolution
  • Communication Skills
  • Corporate Grooming
  • LIC Post IPO - Challenges & Opportunities
  • Effective Customer Engagement
  • Latest CRM Initiatives

Who Should Attend

  • AAOs/ AOs working on administrative side in the branches. Age group max.55 years. Nominations to be done by respective ZO (HRD).
  • Trainees nominated for this programme in the last two years should not be renominated.
National Insurance Academy
25, Balewadi, Baner Road, NIA P.O., Pune 411 045 India
+91-20-27204053  |  programoffice@niapune.org.in
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