P315 | Workshop on Communication & Presentation Skills (Life)

Communication is a basic activity in life. The world today thrives on communication at all levels of existence. Effective Communication holds the key to success for any modern business as its operations grow and become increasingly competitive and complex. Presentations are means of effective communication. The importance of communication in the Insurance Industry is extremely important as the business is all about selling of an intangible product. Therefore, it is imperative to equip not only the Marketing Personnel of Insurance Industry but also the personnel manning the various customer services departments with effective personal communication and presentation skills.

It is expected that after attending this programme, the officers shall up-grade their communication skills and shed their inhibitions and negativity. They are also expected to identify, build, and improve upon their professional image, enhance awareness towards their role in the Organization and also overcome the barriers in communication. This course will help the officers to become aware of their current level of communication and presentation skills while providing practice to develop more effective skills to present themselves better. It would also help them to overcome stage-fright and nervousness while facing a large audience. Digital communication has assumed high importance, especially during the pandemic and this will continue in the post-pandemic world. This course gives a roadmap so that the officers can effectively use all forms of digital communication.