Programme Index
National Insurance Academy, Pune | General Management Programmes

P223 | General Management Programme For Middle Level Executives (Life)

Academic Year 2026-2027

Duration
5 Days
Scheduled Dates
18 May 2026 - 22 May 2026
16 Nov 2026 - 20 Nov 2026

Background

A dynamic environment necessitates a need to update and enhance the management capabilities of the executives working in the Life Insurance Industry. This is possible by updating the knowledge and skills of the officers in key areas of Management functions. The emphasis should be on HRM, Customer Expectations Management. There is also a need to focuses on skills essential for higher management functions like, Team Building, Motivating and leading teams for effective functioning. Complexities in environment demand superior problem solving and analytical skills and orienting teams towards achievement of the corporate objectives in an efficient manner with given constraints on time and resources. This programme has been designed with a view to meet these requirements.

Learning Objectives

  • Provide basic understanding of managerial systems and processes.
  • Understanding at a general level, the basic assumptions regarding the human behaviour
  • Providing basic functional inputs- Organizational Behaviour, Human Resources Management, Decision Sciences, Communication skills
  • Acquiring skills in developing individuals & teams
  • Leadership skills
  • Working out strategies for work prioritization and enhancing team effectiveness

Key Contents

  • Global & Indian Insurance Scenario - Challenges & Opportunities
  • Life Insurance Marketing
  • Effective communication - including Email Techniques and Business Etiquette
  • Decision Making & problem solving.
  • Creativity
  • Negotiation Skills
  • Social Media Marketing/Social Marketing
  • Self-Management
  • Personal Financial Planning & Making a Will
  • Data Security & Data Integrity/ DPDP Act 2023
  • verview of ERM
  • Life Fund & its Management
  • verview of P & GS
  • Frauds in Life & Health Insurance
  • Syndicate/Group Work
  • Customer Servicing for Millennials & Gen Z
  • Regulatory Environment/compliances
  • Team Building
  • MS Excel Hands-on

Who Should Attend

  • ADM/DM cadre officers having residual service of at least 5 years to be nominated by the respective HRD of ZO/CO and who have not attended P014, P709 and P829 earlier.
  • Trainees nominated for this programme in the last two years should not be renominated.
National Insurance Academy
25, Balewadi, Baner Road, NIA P.O., Pune 411 045 India
+91-20-27204053  |  programoffice@niapune.org.in
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