National Insurance Academy, Pune|General Management Programmes
P223 | General Management Programme For Middle Level Executives (Life)
Academic Year 2026-2027
Duration
5Days
Scheduled Dates
18 May 2026 - 22 May 2026
16 Nov 2026 - 20 Nov 2026
Background
A dynamic environment necessitates a need to update and enhance the management capabilities of the executives working in the Life Insurance Industry. This is possible by updating the knowledge and skills of the officers in key areas of Management functions. The emphasis should be on HRM, Customer Expectations Management. There is also a need to focuses on skills essential for higher management functions like, Team Building, Motivating and leading teams for effective functioning. Complexities in environment demand superior problem solving and analytical skills and orienting teams towards achievement of the corporate objectives in an efficient manner with given constraints on time and resources. This programme has been designed with a view to meet these requirements.
Learning Objectives
Provide basic understanding of managerial systems and processes.
Understanding at a general level, the basic assumptions regarding the human behaviour
Providing basic functional inputs- Organizational Behaviour, Human Resources Management, Decision Sciences, Communication skills
Acquiring skills in developing individuals & teams
Leadership skills
Working out strategies for work prioritization and enhancing team effectiveness
Key Contents
Global & Indian Insurance Scenario - Challenges & Opportunities
Life Insurance Marketing
Effective communication - including Email Techniques and Business Etiquette
Decision Making & problem solving.
Creativity
Negotiation Skills
Social Media Marketing/Social Marketing
Self-Management
Personal Financial Planning & Making a Will
Data Security & Data Integrity/ DPDP Act 2023
verview of ERM
Life Fund & its Management
verview of P & GS
Frauds in Life & Health Insurance
Syndicate/Group Work
Customer Servicing for Millennials & Gen Z
Regulatory Environment/compliances
Team Building
MS Excel Hands-on
Who Should Attend
ADM/DM cadre officers having residual service of at least 5 years to be nominated by the respective HRD of ZO/CO and who have not attended P014, P709 and P829 earlier.
Trainees nominated for this programme in the last two years should not be renominated.